Privacy Policy

Introduction

Altadena Asphalt Paving ("we," "us," or "our") operates the website at altadenaasphaltpaving.com. This Privacy Policy explains what information we collect when you visit or use our website, how we use that information, and what choices you have. By using our website, you agree to the practices described here.

Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we collect the information you submit - such as your name, phone number, email address, property address, and any details you include about your project. We use this information only to respond to your request and to schedule estimates or follow up on your inquiry.

Automatically Collected Information

Like most websites, ours automatically collects certain technical information when you visit. This may include your IP address, browser type and version, operating system, referring URL, pages viewed, and the date and time of your visit. This information is collected through standard web server logs and third-party analytics tools.

Cookies and Similar Technologies

Our website may use cookies - small text files placed on your device - and similar tracking technologies. These help us understand how visitors use our site and improve the experience. You can disable cookies in your browser settings, though some site features may not work as expected if you do.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and contact form submissions
• Schedule on-site visits and follow up on service inquiries
• Improve the content and functionality of our website
• Analyze traffic patterns and understand how visitors find and use our site
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

Our website may use third-party services to operate certain features, including:

• Analytics tools (such as Google Analytics) to track aggregate site usage. These services collect data under their own privacy policies.
• Form processing tools to receive and route your contact and estimate requests.
• Mapping services (such as Google Maps) for location display. Use of these services is governed by their own terms and privacy policies.

We encourage you to review the privacy policies of any third-party services that may collect information through our website.

Data Retention

We retain contact form submissions and inquiry records for as long as is reasonably necessary to respond to your request and maintain business records. We do not retain personal information longer than necessary for the purposes described in this policy. If you would like your information removed, contact us at the email address below.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to request access to the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information, subject to applicable law
• The right to opt out of receiving marketing communications (we do not currently send marketing emails, but you may unsubscribe at any time if that changes)

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at sales@altadenaasphaltpaving.com.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will promptly delete it.

Security

We take reasonable steps to protect the information collected through our website from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, contact us: